At ChappalBaazaar.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Returns & Refunds ✅
- You may request a return or refund within 7 days of receiving your order.
- To be eligible, the product must be:
- Unused and in the same condition that you received it.
- In its original packaging with tags/labels intact.
- Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
Refund Process 💳
- If approved, your refund will be processed to your original method of payment within 7–10 business days.
- In case of late or missing refunds, please check with your bank or payment provider before contacting us.
Non-Refundable Items 🚫
- Products that are used, damaged, or not in their original condition.
- Sale/discounted items (unless they arrive damaged or defective).
- Gift cards and promotional items.
Exchanges 🔄
- We only replace items if they are defective or damaged upon arrival.
- To request an exchange, please contact our support team within 48 hours of delivery.
Shipping Costs 🚚
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted (unless the return is due to our error).
How to Request a Refund 📩
To initiate a return/refund, please contact us at:
📧 support@chappalbaazaar.com
Include your order number, reason for return, and photos (if applicable).